Product Questions

What makes Alegria shoes so comfortable?
Our Alegria shoes are designed with unparalleled comfort in mind! Each pair features our signature Footbeds that provide exceptional arch support and cushioning. Whether you’re choosing our Clogs for long shifts, Sneakers for weekend adventures, or Water Resistant boots for travel, you’ll experience the perfect blend of support and style that defines the Alegria spirit.
Do you offer shoes for different occasions?
Absolutely! We cater to all aspects of your active life. Our collections range from professional Sleek styles for work to comfortable Slides for home, Rugged boots for outdoor adventures, and even stylish Wedge & Heel options for special occasions. Explore our menu to find the perfect pair for every step of your journey.
What are Compression Socks and who are they for?
Our Compression Socks are designed to provide graduated pressure to support circulation and reduce leg fatigue. They’re perfect for healthcare professionals, travelers, or anyone who spends long hours on their feet. They complement our footwear collection beautifully for complete foot and leg comfort.

Shipping & Delivery

Where do you ship and how long does delivery take?
We proudly serve a global community! Based in Trenton, US, we ship worldwide (excluding only the most remote regions in Asia and elsewhere). After careful processing within 1-2 business days, your order will be on its way:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch.
• Free Standard Shipping: Via EMS for orders over $50, delivered in 15-25 business days after dispatch.
How will I know when my order has shipped?
We believe in transparency every step of the way! You’ll receive an email confirmation immediately after ordering, and once our team has carefully packed your Alegria shoes, we’ll send a shipping notification with a tracking link so you can follow your package’s journey to your doorstep.
Are there any additional fees for international orders?
For orders shipped outside the United States, please note that any applicable customs fees or import taxes are the responsibility of the recipient, as determined by your local authorities. These are not included in your order total or shipping charges.

Returns & Exchanges

What is your return policy?
We’re confident you’ll love your Alegria shoes, but if you need to make a return, we offer a straightforward process within 15 days of receiving your item. Please ensure the shoes are in unworn, original condition with all packaging. To initiate a return, simply contact our friendly support team at [email protected].
How do I start a return?
To begin your return, please email our support team at [email protected] with your order details. We’ll guide you through the process and provide return instructions. Our goal is to make this as easy and hassle-free as possible!

Payment & Account

What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for your convenience and security.
Do you offer any discounts?
Yes! We’re currently offering 20% Off your journey to alegria. This discount is automatically applied at checkout, making it even more delightful to step into comfort and style.

Still Have Questions?

Our dedicated team is always here to walk you through any questions about delivery, your order, or our products.

Email us at: [email protected]

With comfort and style,
The Team at Alegria Shoes Shop

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